Refund policy

Refund Policy

Refunds & Returns 

At Blizzard TT, customer satisfaction is important to us. If you experience an issue with your order, please review the following return and refund guidelines.

Eligibility for Returns

  • Items may be eligible for return or exchange if:
  • The request is made within 7 days of receiving the item
  • Proof of purchase is provided The item is unused and in its original condition
  • The item is not damaged by misuse, mishandling, or normal wear

Non-Refundable Items

  • The following items are generally not eligible for refunds or exchanges:
  • Custom or personalized orders (including BlizzLab custom prints)
  • Clearance or sale items Items damaged after delivery
  • Opened collectible packaging where applicable

Refund Approval

All refunds, returns, and exchanges are subject to inspection and approval by Blizzard TT. Approval is made at our discretion based on the condition of the item and the circumstances of the request.

Refund Process

If approved:

  • Refunds may be issued to the original payment method
  • Exchanges or store credit may also be offered
  • Processing times may vary depending on the payment provider

To request a return or refund, contact us through:

  • WhatsApp: (868) 364-3297 (preferred)
  • Instagram: @blizzard_tt (preferred)
  • Email: blizzardstorett@gmail.com